Tag Archives: u2

Stop press: Seetickets website can’t cope with Glasto traffic

I – like millions of others – tried to get Glastonbury 2011 tickets yesterday.

I was there online in the morning waiting feverishly. I had registered ages ago, so I had all my details ready. I tried the website – crashed. I tried the booking phone number – no answer.

I repeated the above. I gave up. I tried again later, constantly hitting refresh on my browser and redial on my phone. But nothing worked.

Then, later in the day, I saw that all the tickets had sold out in a few hours – as expected.

What annoys me is that Seetickets, the agency that sells the tickets on behalf of the Glastonbury festival organisers, don’t make any provision for their phone lines or website to actually work on the day when the tickets are released… why don’t they strike a deal with a major IT supplier like IBM for example and ask them to make sure the website can take millions of hits per hour?

At least if the website worked then all of us who were sitting there and waiting to login could actually do so. It’s not hard to buy a bit of extra computing power when it is needed for just one day of the year – it’s called utility computing, or even the cloud if you prefer that term…

So now, I’m waiting for returns. Though I know the website will collapse again when the returns are announced. It’s worth a try, Maybe next time I might get lucky and find a connection…

CSS at the Shepherd's Bush Empire

Live Aid is 25 today

Do you remember July 13, 1985?

Live Aid was the biggest concert of the time. A massive gig at Wembley stadium in London, mirrored in Philadelphia in the USA, and using satellite technology for broadcasters to jump between the gigs – amazing technology back then.

I was only a kid, but I remember watching most of the concert on TV. I remember it seemed quite chaotic, roadies and technicians all over the stage trying to keep the show going as mics failed or cables were pulled out of where they should be plugged in.

I remember being impressed that Phil Collins could play a gig in London and then fly on Concorde to the USA, to play another gig on the same day with Led Zeppelin – though that has gone down in history as one of their worst shows ever and I don’t think it’s featured on any of the official films of the event. Jet lag… or they just didn’t rehearse together much…

Status Quo seemed like the perfect opening act, three-cord rock. u2 became the global act they still are because of that day, and Queen revived a flagging career and were popular again until the premature death of Freddie Mercury, because they blew away all the other acts by involving every single fan in their act.

This gig was also special as it created the era of the charity concert. Now there is charity fatigue as rock concerts seem to be staged for all manner of good causes, but this one started the ball rolling.