Tag Archives: nasscom

Contact me at NASSCOM

I’m in Mumbai at the NASSCOM India Leadership Forum.

If you are trying to reach me, then please text my mobile phone. Don’t call me. I don’t often take calls when I am roaming, unless I know who it is. If I need to talk to you then I can call on Skype (I’m markkobayashihillary by the way)…

If you need my phone number then take a look here…

I’m at NASSCOM in Mumbai

I just arrived this morning in Mumbai, India. I’m staying at the Grand Hyatt hotel and attending the NASSCOM India Leadership Forum this week – the conference kicks off tomorrow morning. As I’ve walked around the hotel this morning, it’s clear that NASSCOM is everywhere and lots of people are getting the place ready for the conference.

Getting ready for NASSCOM 2010

I’m doing some preparation work today and trying to ensure I’m recovered from the journey and ready for the intense three days of interviews and lectures. First thing is to sign some of my own books so I am ready…!

Books I need to sign

Oscar Lopez, where are you?

When I wrote my first book ‘Outsourcing to India’ I remember attending an event at London Business School and hearing a distinguished Indian business commentator tell me that he could have written a better book. My advice to him was to write his book rather than talk of the hypothetical possibility of him ever publishing it – even if it is better than my own effort.

I’ve never claimed that my first book was a masterpiece. It was an observation on the changing nature of business at that time and specifically dealt with India from the perspective of an outsider – so the critic would have struggled to achieve anything similar as it was intended to gaze at India through the eyes of a visitor anyway.

And that book did the job. It’s out of date now because the industry moves so fast in India, but it’s remarkable how much of that commentary is still valid today.

At present, I’m writing on the NASSCOM India Leadership Forum blog. The forum is the biggest IT and IT-enabled services event in India and takes place every February, I’m leaving for Mumbai on Sunday. I’m blogging in advance of the event and will be reporting on that blog with information about what is going on at the event itself.

It seems already that the debate over Indian companies using social media has touched a nerve. A recent blog post by Vishal Gondal criticised the lack of insight many Indian tech firms are showing when it comes to social media. He got several quite nasty comments. I added a comment suggesting that his views should be listened to because even if it is painful to hear, some of his observations ring true. Then “Oscar Lopez” commented on me!

“It is easy for someone like Mark Kobayishi Hillary to adopt a holier-than-thou attitude – he himself has been known NOT to respond to criticism of his views – especially in the wake of his diatribe against Indian software companies in the UK. Mark, you will do well to read your own words and follow them.”

Well , that’s a surprise. So now I have anonymous critics who won’t even put their own real name on blog posts or engage me in conversation about what they think and feel?

The real issue here is over opinions. Clearly I have expressed an opinion that has upset Oscar. But then if I never expressed any opinions, I couldn’t write or blog very effectively. However, I’d like to imagine that most of my opinions are formed from an intelligent analysis of research, facts, and experience. Clearly Oscar doesn’t agree.

I’d be interested to hear more from “Oscar”, in particular to understand what my diatribe against Indian companies in the UK might be all about. And as my contact details are all publicly available and I’m actively participating in a number of online forums, I’m not sure how I have failed to respond to some critical points.

Oscar, it’s over to you.

Visit to Mumbai in August…

I was working in Mumbai again a couple of weeks ago, arriving on Sunday August 9th through to the following Saturday… it was an extremely busy time.

On Monday and Tuesday me and Angie were completely tied up with interviews and meetings related to Patni. In fact, Angie went over to Delhi and back on Tuesday – it’s a 2-hour flight from Mumbai. I stayed in Mumbai on Tuesday and desperately tried to arrange a new appointment as the planned interview had fallen through, due to a swine flu scare. Fortunately, I was able to go and talk with the boss of TCS eServe that day.

On Monday, the BBC came to my hotel and we recorded a TV interview about my latest book. It was broadcast globally on BBC World TV, India Business Report on August 23rd.

On Wednesday, we went on a day trip to Bangalore together. We were booked on to an 8.30pm flight coming back, but we managed to arrive back at the airport very early – before 6pm. We asked if it was possible to get on an earlier flight and fortunately there was one at 6.20pm we could get on at no extra charge – and it was fortunate as the 8.30pm flight was already delayed until 10.40pm at the earliest…

On Thursday Angie carried on writing at the hotel and I went to see the Patni engineering research lab. In the afternoon we went to visit the Dharavi slum as guests of the Maharashtra government. We met the head of the slum redevelopment programme, and even the MP for Dharavi.

On Friday, we met NASSCOM in the morning and did more writing before heading over to the Oxford Bookstore at Churchgate. I was speaking about my book Who Moved My Job? at the bookstore in Mumbai. I’d only found out on Monday that the publisher had arranged this event, but through a combination of emails and social networks I managed to get the word out there. In the end, the bookstore was packed full of people and 10 newspapers came to cover the event, along with a couple of magazines.

We then got on a flight to Bangkok just after midnight on Friday night… leaving behind a week of constant interviews and writing in Mumbai and on to some much-needed holiday time!