Tag Archives: computer weekly

My wedding, on the BBC…

BBC Technology Editor, Rory Cellan-Jones, is launching his new series on Radio 4 today. Titled ‘The Secret History of Social Networking’ it is a three-part documentary exploring the origins of social networking, going back to the 1970s.

The programme starts with my wedding to Angelica, and there is a trailer film on the BBC website today promoting the radio show and featuring several minutes of film from our wedding day!

Click here to watch the film

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Leaving the BCS ELITE…

I’ve been on the the main committee of the BCS ELITE group for the past couple of years, but I just resigned my position.

I do like the BCS, I think they have a role in helping people map out a career in IT. I know a lot of people in the industry think the BCS is pointless and detached from reality, but I’ve loyally been a member since the 1980s even when it meant nothing to me, though in the past few years the management of the BCS has started focusing on helping people to build an IT career.

The BCS itself is more relevant than ever and after the recent drama of an emergency general meeting, where some members were questioning the agenda of the society, I think the society is now through the storm and ready to start making a real difference.

To those who don’t know anything of ELITE, it “is the UK lead forum for IT Directors and Senior Managers to exchange experiences, views and expectations on how information systems should be managed to achieve business objectives.”

In short, it’s a group for BCS members who are of IT director level or above – the senior management of the British IT industry. I was elected onto the committee with a mandate to offer a few modern ideas, get some new research published, and influence the events that ELITE runs… getting real industry leaders available for debate.

But things never really worked out like that – though I tried. ELITE is like a gentleman’s club for people who work in IT. Events are a success if they break even – rather than if they add to the body of management knowledge – and publications are torturously slow to materialise. In an era where companies need to be planning for every quarter and using modern-day communication systems to ensure rapid decision making, the ELITE culture of cigars in Pall Mall clubs grates somewhat… and how annoying is it to find a committee of IT experts who cannot use any scheduling tools (beyond mass emailing) to arrange meetings?

Take a look here at the forthcoming events organised by ELITE. Well, actually as you can see there are none. And even those that you can see arranged in the past hardly have any appeal for any CIO level management I have worked with. The last management level event that was organised was an audience with Michael Dell back in April 2009. That’s if I’m not including the dinners in Pall Mall clubs that are so important in setting the future strategy of the British IT industry.

Even then, does anyone really want to pay to listen to Dell anymore? Perhaps back in the mid-nineties yes, but what would a present-day CIO get from listening to former industry greats, apart from hearing some old war stories? When I once suggested getting Jimmy Wales to talk about Wikipedia, I had to explain to the committee who he actually is.

Or how about the management publications? You can see them here… A report from three years ago and a survey from five years ago. Cutting edge stuff…

Surely a group priding itself on independence and access to senior level IT managers should consider why it exists? Why should the group exist in the first place? If it is for producing independent research and comment, and offering high-level events and networking opportunities, then why not schedule some of those reports or events? It seems logical.

Instead, the meetings are dominated by a dogmatic adherence to committee politics that are reminiscent of ‘Wolfie’ Smith organising politics in Tooting. Some committees need structure and rules, but when the structure and process becomes the main topic of meetings then there is something seriously wrong. The events and publications timetable speak for themselves anyway.

I’m not detaching myself from the BCS in general. I’m still a member, and I’m cooking up some ideas with the head office in Swindon, for some work that should help promote the BCS and stimulate debate on IT careers in the future – I think the BCS does have a lot to offer. And I think the current management team have a clearer view than ever of what the BCS can achieve – there is a bright future ahead for the society.

It’s just a shame there is not more that the BCS offers to the thousands of senior IT executives in this country. There are already some people out there working with this community. The Computer Weekly CW500 club does a great job with monthly events always featuring a CIO speaker and regular publications, CIO Connect has a regular magazine and events… the IT management community is busy, but there must be room for the BCS to be doing something that addresses their needs to constantly be learning about their own industry.
Global Services: Moving to a Level Playing Field

CW500 Club on Innovation

I went last night to the Computer Weekly CW500 club to hear the Department of Work and Pensions (DWP) CTO, James Gardner, speaking about innovation. I was tweeting during the event on the @cw500 twitter account to ensure that there was a live feed of information about what Gardner was saying. You can read my tweets listed below – the most recent is at the top, so if you want to read them in order then you need to go to the bottom of the page and scroll up.

There will be more comprehensive coverage of the event in the next issue of Computer Weekly – this is just the immediate coverage I was writing online as James was speaking.

James is a very good speaker and once again the CW500 club had a really good event. The speakers only talk for about 10 minutes and then do the rest of the time as an ongoing Q&A with the audience. Why aren’t more events like this?

I did really like his view on innovation, especially the observations around how much academic literature there is out there. We know innovation is good for us, but while things are running smoothly nobody wants to innovate. It always takes a near-death experience to create innovation.

How true. And how refreshing to hear it from a senior guy in the public sector, rather than an innovation ‘guru’ claiming innovation will do everything you ever wanted for your company…

Angelica Mari from Computer Weekly

now its time for drinks… Wine is getting warm
about 21 hours ago via dabr
gardner: all the literature is there but if things are all going ok then why innovate
about 21 hours ago via dabr
gardner: you really need a near death experience or it will never happen
about 21 hours ago via dabr
gardner: innovation units fail because they dont create regular demonstrable returns
about 21 hours ago via dabr
gardner: peer support and recognition and making a diff worth more than money
about 21 hours ago via dabr
gardner: best to co-opt the enemies as you lose political capital fighting all the time
about 21 hours ago via dabr
gardner: therefore most innovation plans die within 18 months
about 21 hours ago via dabr
gardner: focus has to be on keeping the lights on
about 21 hours ago via dabr
gardner: the cio is in a very hard position. Hard to ever innovate
about 21 hours ago via dabr
gardner: if people innovate outside their area they need support
about 21 hours ago via dabr
gardner: you can find people get *too* involved in innovation
about 21 hours ago via dabr
gardner: cultural change is very hard to achieve
about 21 hours ago via dabr
gardner: staff engaged in ideastream are better engaged
about 21 hours ago via dabr
gardner: service is not just functional
about 21 hours ago via dabr
gardner: we expect people to start demanding better interactions soon
about 21 hours ago via dabr
gardner: disconnect between type of service offered and what people expect
about 21 hours ago via dabr
gardner: maybe if we had an art mentality in the dwp rather than engineers it wd be better
about 22 hours ago via dabr
gardner: technologists can build beautiful systems
about 22 hours ago via dabr
gardner: i disagree that technical work is not creative and artistic
about 22 hours ago via dabr
gardner: i dont believe in the single hero innovator #cw500
about 22 hours ago via dabr
gardner: egg or first direct are not just one leader. More than just an idea #cw500
about 22 hours ago via dabr
gardner: if you build it they will come does not happen often
about 22 hours ago via dabr
gardner: network effect really important to get more involved
about 22 hours ago via dabr
gardner: is it to keep up or to get ahead?
about 22 hours ago via dabr
gardner: #cw500 only a few places you can innovate anyway… Radical or incremental
about 22 hours ago via dabr
gardner: not always possible to bring everyone along
about 22 hours ago via dabr
gardner: present environment is a great opportunity for change
about 22 hours ago via dabr
gardner: when you have a burning platform you can make changes
about 22 hours ago via dabr
gardner: you need a near death experience to make innovation happen
about 22 hours ago via dabr
gardner: better to get innovation in a silo than none at all
about 22 hours ago via dabr
gardner: time of austerity… Need to collaborate across public sector
about 22 hours ago via dabr
gardner: if you are going to manage innovation you must be prepared to be fired
about 22 hours ago via dabr
gardner: at lloyds we processed about 1200 new ideas a month
about 22 hours ago via dabr
gardner: most people are resistant to change anyway
about 22 hours ago via dabr
gardner: public sector innovation is no different to private
about 22 hours ago via dabr
gardner: you can shift a direction. Much harder to create radical change
about 22 hours ago via dabr
gardner: what radical innovation has microsoft created?
about 22 hours ago via dabr
gardner: pfizer did a great job repurposing viagra
about 22 hours ago via dabr
gardner: apple just knows the direction of travel and creates paradigm shift
about 22 hours ago via dabr
gardner: apple is not innovating. They are creating revolutions
about 22 hours ago via dabr
gardner: microsoft is a failure in terms of innovation
about 22 hours ago via dabr
gardner: caixa navarra is an amazing example of play to win innovation
about 22 hours ago via dabr
gardner: imagine a bank telling you how much they made from you
about 22 hours ago via dabr
gardner: but most people want play not to lose innovation
about 22 hours ago via dabr
gardner: play to win innovation means you put it at the centre of all you do
about 22 hours ago via dabr
gardner: we ask the crowd to manage the suggestion box?
about 22 hours ago via dabr
gardner: do any suggestion schemes really work?
about 22 hours ago via dabr
gardner: we pay our own currency to staff who have great ideas
about 22 hours ago via dabr
gardner: many of the bank systems i worked on are similar to the dept #cw500
about 22 hours ago via dabr
james gardner cto at dwp now speaking on innovation #cw500
about 22 hours ago via dabr
all present in lancaster hotel now for the #cw500 event
about 23 hours ago via dabr

James Gardner, CTO of the DWP

The wifi issues in Brazil today

It turns out that there is wall-to-wall wifi at the Gartner conference in São Paulo today – so I apologise to anyone from Brasscom or Gartner who was upset by my earlier blog post… I found out that Angelica Mari from Computer Weekly had been told off by some of the conference organisers for complaining about the wifi on her Twitter feed.

I have to confess to everyone – I started it. I complained and moaned to Angelica, who also mentioned that it was not really acceptable in a modern-day conference… but she was making a fair business point and there was nothing unkind it what she – or I – said.

The situation was that our hosts had switched off the Internet access because a government minister was coming to speak at the event – so it was a “security” issue to have the wifi enabled during that time.

I did not find out this reason for the lack of Internet until hours later, after being told that I was just not allowed to use Internet in the conference hall. And furthermore, what a ridiculous reason anyway. Could the government minister in question email me and explain why we are not allowed to use the Internet in his presence please?

Thanks to Andrew Spender from Gartner in New York for helping to get to the bottom of the mystery – and he was just following our tweets from Brazil and able to coordinate better than some of the conference team on the ground. Interesting.

This is not a big issue though. I don’t have an axe to grind with anyone and especially not Brasscom or Gartner, but I thought I’d better follow up from the earlier blog because it seems some feathers were ruffled.

A note of reference for conference organisers everywhere, please just ensure the story is right. If you are switching off the net access temporarily, then why not let the audience know the reason?

It’s a whole lot better than someone giving out the wrong information “you are not allowed online in here…”


Pele and Hurst together

Take note, I’m writing for silicon.com now!

It’s true, my Computing blog is still there on the website. But take a closer look. I have not updated it since March 22 this year. All my writing on sourcing, globalisation, and the ‘who moved my job?’ theme is now going into a weekly silicon.com column. So that’s where all my tech services work will be printed.

My social media writing is going into my Computer Weekly SocialITe blog here…

I’m leaving Computing

I’ve been writing my Talking Outsourcing blog in Computing for four years now. It’s grown into one of the most popular blogs on the magazine and even spawned a book-of-the-blog. Some of you might remember the book launch talk I gave last October where I changed shirt about five times while still speaking. It made a change from the regular talks on outsourcing.
Talking Outsourcing - book cover

But I’ve written over 450 blogs on outsourcing for Computing now and it’s time for a new challenge, so you will soon be able to see me publishing a video (and text) blog on sourcing and globalisation in silicon.com as well as my recently launched SocialITe blog on enterprise social media in Computer Weekly. It’s sad to let the Computing blog go, but it’s time to move on to do something new and possibly a little more visual – that is, if you can cope with my mug on camera.

Take a look here for a comment on video. I will see you commenting on the new blogs soon I hope… or chatting on my Twitter.

Twestival

It’s the London Twestival tonight. You can see what I wrote about Twestival in Computer Weekly here.

I’m keen to talk to some old friends, but also to make a few new ones too. I might try recording a few short videos while I am there, vox pops on how people are using Twitter for business. So if you want to tell me how you are using Twitter then come and find me… and don’t get unnerved when I stick my phone camera in your face!
Mark Kobayashi-Hillary