First Class is now a two-week service

So the strike by Royal Mail workers is going to start at 4am on Thursday. Here we go again.

I have a lot of sympathy for the postmen and women who trudge the streets every morning. They work hard and they do a good job in challenging times. Their management seem to shift the goalposts regularly and engage in constant efficiency drives. I don’t know of many British people who would say that the post service has got better in the past decade, and it’s really the management that are to blame for that.

But times are changing. Almost all the mail being delivered is from one business to another, or from a business to a consumer. That’s really changing fast now, in fact so fast that there is no longer a correlation between the economic cycle and the amount of mail being sent – that always used to be an indicator of economic recovery.

And the government hasn’t gone for complete support of the postal workers or a complete privatisation either. So it would seem like the management and the government might actually like to see the postal workers out on strike, because it gives them both the right to take emergency action, whatever that may be…

All I know is that I went to the Post Office today and tried mailing three First Class packages. The clerk at the counter advised me that it could take at least two weeks for my packages to arrive ‘because of the strikes, we are all backlogged’. I asked her how a next-day delivery service can change to be a two-week service and all she could offer was ‘it’s the strikes’.

Even the workers are completely clueless when it comes to trying to earn some public sympathy for their cause.

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One response to “First Class is now a two-week service

  1. Lovely, isn’t it. If it ever arrives, it would be quicker to hand deliver my Student Finance England declaration form to Glasgow than to post it there.

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